Your Privacy Matters to Us
Learn how we protect and respect your personal information.
Effective Date: January 1, 2026
Perfect Care ("Perfect Care," "we," "us," or "our") is committed to protecting the privacy and security of our clients, families, caregivers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with us through our online forms, live chat, surveys, referrals, and appointment tools. By using our Site and services, you agree to the terms of this Privacy Policy.
1. Who We Are
Perfect Care is a family-owned organization dedicated to improving the wellness and quality of life of our clients, families, and community through compassionate, professional, individualized, and comprehensive in-home care. We provide services such as homemaker and companionship, adult family living, live-in companionship, respite assistance, certified nursing assistance, private care, and more — 24 hours a day, 7 days a week, 365 days a year.
2. Information We Collect
We may collect different types of information depending on how you use our Site and services. This includes contact information (name, phone number, email address), care inquiry information, referral information, appointment information, employment information, client satisfaction and feedback information, and basic technical information collected automatically when you visit our Site such as IP address, browser type, device type, and pages visited.
3. How We Use Your Information
We use the information we collect to respond to inquiries and requests, provide and manage care services, process referrals, schedule and manage appointments, consider employment applications, improve our services and website, and communicate with you. We will only use your information in ways that are consistent with this Privacy Policy and applicable laws.
4. How We Protect Your Information
We take privacy and security seriously, especially because we work with clients and families in sensitive, personal situations. We use reasonable administrative, technical, and physical safeguards to protect the information we collect against unauthorized access, use, or disclosure. Access to personal information is limited to authorized staff and caregivers who need it in order to provide services or manage employment applications. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
5. Sharing of Information
We do not sell your personal information. We may share your information with our staff and caregivers to provide, coordinate, and manage in-home care services; with third-party service providers who process information on our behalf; and for legal or safety reasons if required by law, regulation, legal process, or government request. Any sharing of information will be consistent with applicable laws and with the purpose of providing or improving our services.
6. Cookies and Tracking Technologies
Our Site and any plugins or tools we use may use cookies or similar technologies to remember your preferences, improve the functionality and performance of the Site, and understand how visitors use and navigate our pages. You may be able to control cookie settings through your browser. Disabling cookies may affect certain features or functionality of the Site.
7. Your Choices
You have choices regarding how your information is used. You can choose what information to submit, update or correct your information by contacting us directly, and choose whether to apply or submit a CV/resume. If you have questions about your information, please contact us using the information on our Contact page.
8. Third-Party Links and Map
Our Site may contain links to other websites or resources that we do not own or control. We are not responsible for the privacy practices or content of those third-party sites. Any external map links you choose to follow are subject to the privacy practices of the map provider.
9. Children's Privacy
Our services are focused on supporting adults and families in need of in-home care. Our Site is not primarily directed to children. We do not knowingly collect personal information from children under the age that requires parental consent under applicable law. If you believe we have inadvertently collected such information, please contact us so we can take appropriate steps.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or about how we handle your information, please contact us using the details provided on our Contact page.